FAQ
When can I expect to receive my order?
It takes 1 to 3 business days to process your order, after which it will be shipped as soon as possible. After shipping, it takes another 5 to 7 business days for your order to be delivered. As a result, the total delivery time varies from 6 to 10 business days.
What is the current status of my order?
You can always check the current status of your order via the link in the confirmation email. If available, you can also use the Track & Trace function on our 'Track your order' page. If your order has not been shipped after 7 days, please contact us via email or our contact page .
What are the shipping costs?
We charge NO shipping costs. This means that shipping is completely free for you, which is very advantageous!
Is there a minimum order amount required for free shipping?
No, it doesn't matter how much you order. We'll take care of the shipping costs. Read more about shipping on our shipping terms page.
I would like to return an item. How can I do that?
All instructions on returns can be found in our returns policy . You can also contact us via email or our contact page .
It takes 1 to 3 business days to process your order, after which it will be shipped as soon as possible. After shipping, it takes another 5 to 7 business days for your order to be delivered. As a result, the total delivery time varies from 6 to 10 business days.
What is the current status of my order?
You can always check the current status of your order via the link in the confirmation email. If available, you can also use the Track & Trace function on our 'Track your order' page. If your order has not been shipped after 7 days, please contact us via email or our contact page .
What are the shipping costs?
We charge NO shipping costs. This means that shipping is completely free for you, which is very advantageous!
Is there a minimum order amount required for free shipping?
No, it doesn't matter how much you order. We'll take care of the shipping costs. Read more about shipping on our shipping terms page.
I would like to return an item. How can I do that?
All instructions on returns can be found in our returns policy . You can also contact us via email or our contact page .